Frequently Asked Questions

Getting Started

  • We design and plan all from our sunny studio in Downtown Brooklyn.

  • Your chosen designer will follow up with you within 24 hours of purchasing your package.

  • Anywhere in the US!

  • Your purchase is refundable within 10 days of receiving your confirmation email and if we haven't started any design work.

  • We’re a real team! Get to know us here!

  • Get in touch using this form. We can help you start your design process.

  • We’d love to work with your rooms and spaces that are not on the list. Please get in touch with us here.

  • Within the Premium package we help you through the bidding process to find qualified contractors and walk through you the contractor onboarding process.

  • No. Our prices listed here are not inclusive of building materials.

Starter FAQs

  • Each project is unique. After you purchase the Starter, your designated designer will reach out to you to set up your onboarding survey and a kickoff call.

  • If you are local to the NYC area, we include an onsite survey for existing conditions in the Premium package. For all packages, we work closely with you and use photographs of your space to model your room.

  • Yes! Click here to view the Plus and here to view the Premium package offerings.

Plus FAQs

  • We'll review your design in depth before preparing your project for Construction Documents.

  • Yes! We can have materials and finish sample sent for you for your IRL review.

  • Absolutely! Click here to view the Premium package

Premium FAQs

  • This package starts with kick off meetings to prepare you for construction.

  • At this time, Partner has the capacity to work with clients whose CD drawings have been developed exclusively by us.

  • We understand that changes happen during construction which may lead to necessary design changes. But, typically the design will not be changed during the construction phase.

  • At substantial completion of your project, we help walk you through any loose ends, incomplete work, and navigating the final payment to the contractor.

  • That depends on your space, the room that is being renovated, and your own quality life.